Privacy Policy

Last Updated: November 25, 2024

This Privacy Policy describes how Clean Travel Club ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services.

1. Information We Collect

1.1. Information You Provide

  • Basic account information (name, email address, password)
  • Profile information (travel preferences, dietary restrictions, wellness interests)
  • Payment information (processed securely through Stripe)
  • Content you create (reviews, comments, photos)
  • Communication preferences
  • Account deletion requests

1.2. Information Automatically Collected

  • Location data (when you opt-in)
  • Device information (browser type, IP address, device identifiers)
  • Usage data (pages visited, features used, time spent on site)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Create and manage your account
  • Process your subscription payments through Stripe
  • Provide personalized travel and wellness recommendations
  • Send you marketing communications (with your consent)
  • Respond to your requests and support needs
  • Improve our services and develop new features
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. Information Sharing and Disclosure

3.1. Service Providers

We share information with trusted service providers, including:

  • Stripe for payment processing
  • Analytics providers to understand user behavior
  • Email service providers for communications
  • Cloud hosting providers

3.2. Legal Requirements

We may disclose information:

  • To comply with applicable laws
  • To respond to legal requests
  • To protect our rights, privacy, safety, or property

4. Your Choices and Rights

4.1. Account Information

  • You can update your account information at any time
  • To delete your account, email us at staff@cleantravelclub.com
  • We'll retain your information as long as your account is active or as needed to provide services

4.2. Location Data

  • Specific location tracking is optional, and you must manually opt-in to it
  • You can enable/disable location services through your device or browser settings

4.3. Communications

  • You can opt-out of marketing communications at any time
  • We'll still send service-related communications

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our service
  • Provide personalized experiences
  • Analyze site performance

You can manage cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure data storage and transmission

However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children under 13.

8. California Privacy Rights

California residents have certain rights regarding their personal information under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising these rights

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on our website
  • Sending an email to registered users
  • Displaying a notice in our application

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Do Lightwork, LLC DBA Clean Travel Club

Email: staff@cleantravelclub.com

Address: 1321 Upland Dr. Suite 11654 Houston, TX 77043

11. Your Consent

By using our service, you consent to this Privacy Policy and our collection, use, and sharing of your information as described above.

12. Data Retention

We retain your personal information for as long as:

  • Your account is active
  • Needed to provide you services
  • Required by law
  • Necessary for legitimate business purposes

13. Account Deletion

To request account deletion:

  1. Email staff@cleantravelclub.com
  2. Send from your account email address
  3. Specify "Account Deletion Request" in the subject line

We will process your request within 30 days and notify you upon completion.