Serena Woodward
a year ago
I ordered ahead via the Ritual app and didn't realize there were *2* juice presses near my office, and I'd gone to the wrong one. Rommel realized what had happened quickly and gave a call to the other store to let them know he was making my smoothie, which meant that I wasn't late to my next meeting for work. 5/5 for customer service. The food is good too—Always high quality ingredients that leave me feeling full when I can't take a lunch or dinner break.